For help with those who are vulnerable, have a disability or need extra support
A bill cap scheme for low-income households. You might be eligible if you have household income below £20,000, or below £26,000 with dependents. Depending on your individual circumstances, you could see a bill reduction to £270.
Households with more than 1 dependent child, or larger occupancies, may be eligible for additional income allowance.
A bill cap scheme for customers who have a water meter, claim an income-based benefit, claim Universal Credit and need to use extra water because they have a medical condition or three or more children.
A debt support scheme for customers who are struggling to catch up on previous water bills. The Resolve scheme could help you be debt-free so you can continue paying your water bill in affordable amounts.
A debt support scheme for customers who have arrears with Yorkshire Water between £50 and £1500 and at least one priority debt.
Can’t make this month’s payment? If your circumstances have changed and you’re struggling to pay your bill, or you’re concerned you might struggle in the future, please don’t worry. See if you can apply for a payment break
Support with energy bills, heating, housing costs, and Council Tax.
This is a list of help you can get from SCC, and other providers.
Find out where to get help if you’re worried about paying your electricity or gas bills. Information from Ofgem
Know when and how to contact your energy supplier or network operator.
You may need to contact either your energy supplier (the company that provides your energy) or network operator (the company responsible for the pipes and wires that carry electricity and gas).
Green Doctors are energy experts that offer free, impartial advice to help you save money on energy bills by easy-to-follow advice and behavioural changes that really work.
The advice they give is always bespoke to your situation. They are also able help you with debt, mental health support, emergency food or fuel, and much more.
This is completely FREE charity service, as they are fully funded. Open to people of any age and background whether you own your home, rent, or are a social housing tenant.